At Elverialuxe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.
Information We Collect
We may collect information such as your name, email address, phone number, billing and shipping address, and other details you provide when creating an account, placing an order, or contacting us.
How We Use Your Information
Your information may be used to process and deliver your orders, provide customer support, communicate with you about your purchases, improve our website and services, and send promotional communications where permitted.
Payment Information
Payments made through our website may be processed by secure third-party payment providers. Elverialuxe does not directly store your complete credit/debit card or other sensitive payment credentials unless specifically stated.
Order & Delivery Information
We may share the necessary information, such as your name, phone number, and delivery address, with logistics and delivery partners so that your orders can be successfully delivered.
Cookies & Website Data
Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide a better shopping experience.
Third-Party Services
We may use trusted third-party services such as payment gateways, delivery providers, website analytics, hosting services, and marketing platforms. These providers may process information as necessary to provide their services.
Marketing Communications
If you choose to receive promotional communications from us, we may send information about new collections, offers, products, and updates. You can opt out of marketing communications at any time using the unsubscribe option or by contacting us.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, withdrawal of consent, or deletion where applicable. You may contact us to exercise your applicable rights.
Contact Us & Policy Updates
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [support@elverialuxe.com].